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Terms and conditions

Last updated: 29/10/2026

Draft for review: provisional text, not yet approved.

Data in square brackets is still to be completed.

Scope

These terms govern the services provided by [Company name] (SWEBY): domain registration and management, hosting, email, servers and managed services, software development. For development, the signed quote or contract also applies.

Service activation

Services are activated after the order and payment. Client area accounts are created by SWEBY: open sign-up from the site is not available.

For domains the holder is the client, who guarantees that the data provided for registration is correct.

Term, renewals and expiry

Services last for the period stated in the order (usually one year) and are renewed by paying for the next period. Before expiry we send reminders to the client's email address.

A service that is not renewed may be suspended [15] days after expiry and terminated afterwards; a domain that is not renewed may become available for registration by others.

Prices and payments

Prices are those of the price list or of the accepted offer, in euro. Italian flat-rate tax scheme: VAT not applied. Payment by card, PayPal or bank transfer; the electronic invoice is issued upon payment.

Consumers' right of withdrawal

Consumers may withdraw within 14 days of the conclusion of the contract without giving any reason, by writing to [email address]. If they expressly ask for activation before the end of this period, they pay for what has been provided until withdrawal is notified.

Withdrawal does not apply to services already fully performed with their consent, such as the registration of a domain with the registry, which cannot be undone.

Use of services and liability

The client is responsible for published content and for the lawful use of the services (no spam, malware or unlawful content); in case of abuse SWEBY may suspend the service.

SWEBY strives to ensure service continuity but is not liable for interruptions caused by third-party suppliers, force majeure or scheduled maintenance announced in advance. Except for wilful misconduct or gross negligence, liability is limited to the amount paid for the service in the previous 12 months.

Governing law

Italian law applies. For consumers, the court of their place of residence has jurisdiction; in other cases the court of [city].